Privacy Policy

Privacy & Security Policy – Engel Tech Shop

Last Updated: 8/25/2025

At Engel Tech Shop, we value your trust. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information such as:

  • Name, email address, phone number, and mailing address.

  • Device details you provide for repair services.

  • Payment details (processed securely by third-party providers; we do not store credit card numbers).

2. How We Use Your Information

We use your information only to:

  • Identify your account and process orders.

  • Provide technical support and customer service.

  • Communicate with you regarding repairs, invoices, or updates.

  • Improve our website through analytics and traffic patterns.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Analytics

  • EngelTechShop.com uses cookies to enhance your browsing experience.

  • Cookies assign your browser a unique ID number; they do not contain personal information.

  • We use this data to analyze site traffic and improve our services.

  • You may disable cookies in your browser settings, but some site functions may be limited.

4. Data Security

  • We use industry-standard encryption, secure servers, and firewall technology to protect your information.

  • Information submitted via our Contact Form is encrypted with 128-bit SSL.

  • No security system is 100% guaranteed, but we take all reasonable measures to protect your data.

5. Payments

  • Engel Tech Shop does not store credit card details.

  • All transactions are securely processed through QuickBooks Payments and/or Venmo, both trusted third-party providers.

  • QuickBooks/Venmo may decline transactions if billing details do not match, as part of their fraud prevention system.

6. Your Privacy Rights

Depending on your location, you may have rights under laws such as GDPR or CCPA, including:

  • The right to access the personal information we hold about you.

  • The right to request corrections or deletion of your data.

  • The right to opt out of certain communications or data uses.

To exercise these rights, contact us at: zach@engeltechshop.com.

7. Limitation of Liability

EngelTechShop.com, its affiliates, and agents shall not be liable for any damages (including incidental or consequential damages, lost profits, or lost data) arising from:

  • Use or inability to use our website,

  • Reliance on site content, or

  • Security breaches or service interruptions.

Our liability is limited to the fullest extent permitted by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Engel Tech Shop
📍 Owatonna, MN
📞 (507)-417-9152
📧 zach@engeltechshop.com
🌐 www.engeltechshop.com